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MedCen
is committed to continually
reviewing the
and viewpoints from
quality of services it offers.
The First South Pacific Health Facility to Have International Quality Certification
ISO
9002
MedCen
is committed to continually reviewing the quality of services it offers.
This is done through defining roles and
responsibilities of all employees and developing systems, which support
the delivery of care and service.
MedCen seeks to ensure that customers
are clear about what to expect. It has developed a comprehensive record
management system; seeks to ensure the accuracy of equipment it uses;
assesses those who provide services on behalf the Hospital; is committed
to continually improve the services offered; has developed suitable
controls over software and documentation; regularly checks systems are
working at their best; and provides relevant training for all staff.
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MedCen maintains
a commitment to excellence in service delivery, through a review of all resources. This includes
personnel; the management of information; the provision of suitable
equipment and working environments.
At MedCen, you can be assured that
there is routine review and assessment of training; performance; and the
way information is managed to help make our services the best. These
strategies are coordinated to ensure whenever you call on MedCen,
you receive good service
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MedCen
checks both the services it supplies and those who supply service to the
hospital to be sure they meet your requirements at all times.
At MedCen, we are able to identify and
trace all information relating to customers - confidentiality is assured
at all times.
MedCen has developed criteria for all
those who supply services to the hospital. To support this, MedCen
regularly check goods and services supplied to it. Where necessary, all
equipment used by MedCen is both
tested and calibrated.
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MedCen
is the first health facility in the South Pacific Islands to be certified under the ISO 9002 quality management systems series.The certifcation is
for the period up to 15 December 2003.
At MedCen, we recognise that improving
the standard of care and service offered is vitally important to you. We
welcome comments and viewpoints from you, our customers.
We are committed to correcting and preventing issues of concern. Actions
are regularly checked by the Executive Team and through our Internal
Review Programme. Our aim is to be sure of providing you with the best
service in health care at all times.
MedCen Hospital with her
Physician staff
Dr Emosi Puni
Dr John Adams
Dr Penehuro Tapelu
On Dentist side
Medcen Dental Clinic
On the Phartmaceutical
The Drug Store at the MedCen hospital which opens from 9:00am to
10:00pm daily.
Weekends and Public Holidays included.
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